Terms of Use

Effective 17 September 2026 · Version 1.1 · Governed by the laws of India

This is the agreement between you and Aavitech LLC for using Properpad. We have kept it as readable as a legal document can be, and the sections that matter most open with a short summary.

1. Agreement to these Terms

These Terms of Use (the "Terms") are a legally binding agreement between you and Aavitech LLC ("Aavitech", "we", "us" or "our"), the developer and publisher of Properpad (the "App"). They govern how you download, install, access and use the App, including its updates and any related documentation or web pages we provide.

By downloading, installing, accessing or using the App, you confirm that you have read and understood these Terms and our Privacy Policy, and that you agree to be bound by them. If you do not agree, do not install or use the App, and uninstall it if you already have.

If you use the App on behalf of an organization, you confirm that you are authorized to accept these Terms for it, and "you" includes that organization.

Please read these sections carefully: Section 6 explains that your notes are stored only on your device. Sections 16 and 17 limit our warranties and liability. Section 20 explains how disputes are resolved.

2. Eligibility

You must be at least 13 years old, or the minimum age of digital consent in your country if that is higher, to use the App. If you are under the age of majority where you live (18 in India), you may use the App only with the involvement and consent of a parent or legal guardian, who accepts these Terms on your behalf and is responsible for your use of the App.

You may not use the App if applicable law prohibits you from doing so.

3. License to use the App

As long as you comply with these Terms, Aavitech grants you a limited, personal, revocable, non-exclusive, non-transferable and non-sublicensable license to download, install and use the App in object-code form on devices you own or control, for your personal or internal business purposes, as the usage rules of the app store you got it from allow.

The App is licensed to you, not sold. Aavitech and its licensors keep all rights, title and interest in the App that these Terms do not expressly grant to you.

4. Restrictions

Except as these Terms expressly allow, or as applicable law permits despite this restriction, you must not: copy, modify, adapt, translate or create derivative works of the App; decompile, disassemble or reverse-engineer the App, or attempt to derive its source code; rent, lease, lend, sell, resell, sublicense, distribute or publish the App; remove, alter or hide any copyright, trademark or other proprietary notice; circumvent, disable or interfere with the App's security features or technical limitations; use the App to develop a competing product or service; use the App in a way that is unlawful, fraudulent or harmful, or that infringes anyone's rights; or use automated means to access the App or interfere with how it works.

Some parts of the App are open-source software. Where an open-source license gives you broader rights over one of those parts, that license governs it.

5. Your content

In short: what you create is yours, and you are responsible for it.

"Your Content" means everything you create, write, record, capture, import or store with the App, including notes, checklists, photos, audio recordings, links and files. As between you and Aavitech, you keep all rights in Your Content, and we do not claim ownership of it. Your Content stays on your device, so we do not access, host, review, monitor or moderate it, and these Terms give us no rights in it.

You alone are responsible for Your Content, including making sure you have every right and permission you need to create, store, import and share it, and that it does not break any law or infringe anyone's rights.

6. Local storage, backups & data loss

In short: your notes live only on your device. If they are lost, we cannot get them back, so back up regularly.

The App stores Your Content locally on your device. Aavitech does not keep a copy on any server and has no ability to access, restore or recover it. Your Content may be lost permanently if, for example, you uninstall the App or clear its data; your device is lost, stolen, damaged, reset or replaced; you forget your app-lock PIN and clear the App's data to get back in; you permanently delete notes or empty the Trash, or notes are removed automatically 30 days after they are moved to Trash; your device's storage fails or becomes corrupted; or a backup file is lost, damaged, modified or corrupted.

You alone are responsible for backing up Your Content, for example by creating Properpad backups regularly and keeping them safe in more than one place. Backup files are not encrypted, and protecting them is your responsibility. Restoring a backup merges its contents with the notes already on your device.

We cannot recover lost data. Aavitech never has access to your notes, attachments or PIN, so we cannot recover them under any circumstances. We build the App carefully to protect your data, but we do not guarantee that Your Content will be free from loss, corruption or error. To the maximum extent the law allows, we are not liable for any loss of Your Content.

7. App lock & security features

The App offers an optional lock that uses a PIN and, where your device supports it, biometric authentication. App lock is a convenience feature that deters casual access. It does not encrypt Your Content, and it is not designed to stop a determined attacker, a compromised device, or someone who has your backup files.

Keep your PIN private. We cannot recover or reset a forgotten PIN. Getting back into the App may require clearing its data, which deletes Your Content unless you have a backup. Your device's operating system provides biometric authentication, and we are not responsible for how accurate or available it is.

You are responsible for keeping your device secure, including its passcode, its software updates and who has physical access to it.

8. Reminders & notifications

Where the App offers reminders (they are not available in every version), your device delivers them as local notifications. Delivery depends on your device, its operating system and your settings. A reminder may be delayed, silenced or not delivered at all — for example if notifications are turned off, the device is in battery-saver or Do Not Disturb mode, or the time zone or clock changes. Reminders may not fire at the exact minute you set.

Not for critical use. Do not rely on the App for anything where a missed or late reminder could cause harm or loss, such as medication or medical schedules, personal safety, or legal, financial or professional deadlines.

9. Acceptable use

You agree not to use the App to: create, store or share unlawful content, including content that infringes intellectual property or violates privacy, and child sexual abuse material; record, photograph or capture another person without any consent the law requires; import or share content you do not have the right to use; harm, or attempt to harm, minors in any way; or break any applicable law or regulation.

Export controls and sanctions. You may not use, export or re-export the App in violation of Indian, US or other applicable export-control or sanctions laws. You confirm that you are not located in a country subject to a comprehensive embargo, or designated as a "terrorist supporting" country, and that you are not on any list of prohibited or restricted parties kept by the Government of India, the US Government, the United Nations or the European Union.

10. Third-party services

The App works with services provided by others ("Third-Party Services"), including Apple's App Store, Google Play, Google Firebase, and your operating system's share sheet, email app, browser and cloud storage providers. Their own terms and privacy policies govern your use of them.

Aavitech does not control Third-Party Services and is not responsible for them, including their availability, security and content, and how they handle data you send them. Links in your notes may lead to third-party websites, and we are not responsible for those either.

11. Updates, availability & support

We may provide updates, upgrades, patches or new versions of the App at our discretion, and they may add, change or remove features. These Terms apply to every update unless it comes with separate terms.

To the extent the law allows, we may modify, suspend or discontinue the App or any feature at any time. We have no obligation to provide maintenance, support or updates beyond what applicable law requires. Beta or preview features, if we offer any, are provided "as is" and may be less reliable than the rest of the App.

12. Fees & purchases

The App is currently free. We may add paid features, subscriptions or in-app purchases in the future. If we do, we will show you the price and terms before you buy. Apple or Google will process the payment under their own terms, including their refund policies. You are responsible for any applicable taxes that the store does not collect. Nothing in these Terms entitles you to any future paid feature for free.

13. Feedback

If you send us suggestions, ideas or other feedback about the App ("Feedback"), you grant Aavitech a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, transferable and sublicensable license to use, reproduce, modify and otherwise exploit that Feedback for any purpose, with no obligation or payment to you. Please do not include confidential information, or anyone else's personal information, in Feedback. This section does not apply to Your Content.

14. Intellectual property

Aavitech LLC or its licensors own the App, including its software, source and object code, design, user interface, graphics, text, icons and illustrations, and the Properpad name and logo. Copyright, trademark and other intellectual-property laws of India and other countries protect them. These Terms give you no right to use Aavitech's trademarks, logos or trade names.

The App includes third-party open-source software, including typefaces licensed under the SIL Open Font License. Each of these components is subject to its own license terms.

15. Privacy

Our Privacy Policy explains how we handle information in connection with the App. It is part of these Terms. In summary: your notes stay on your device, and we receive only limited diagnostic data that contains no note content.

16. Disclaimer of warranties

To the maximum extent permitted by applicable law, the App is provided "as is" and "as available", with all faults and without warranty of any kind. Aavitech expressly disclaims all warranties, whether express, implied, statutory or otherwise, including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, quiet enjoyment, accuracy and non-infringement.

In particular, Aavitech does not warrant that the App will meet your requirements, operate without interruption or error, or work with your device or other software; that reminders or notifications will be delivered on time or at all; that Your Content will be preserved, secure or free from loss or corruption; or that defects will be corrected.

Some jurisdictions do not allow implied warranties to be excluded, or consumers' statutory rights to be limited, so some of these exclusions may not apply to you. Where that is the case, they apply to the fullest extent the law permits.

17. Limitation of liability

To the maximum extent permitted by applicable law, in no event will Aavitech, its affiliates, or its or their directors, officers, members, employees, agents, licensors or suppliers be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of data, notes, content, profits, revenue, business, goodwill or anticipated savings, arising out of or in connection with the App or these Terms, however caused and under any theory of liability, even if Aavitech has been advised of the possibility of such damages.

Aavitech's total aggregate liability for all claims arising out of or relating to the App or these Terms will not exceed the greater of (a) the amount you paid Aavitech for the App in the twelve (12) months before the event giving rise to the claim, and (b) INR 5,000 (five thousand Indian rupees).

Nothing in these Terms excludes or limits any liability that applicable law does not allow to be excluded or limited, such as liability for death or personal injury caused by negligence, liability for fraud, or your statutory rights as a consumer.

18. Indemnification

To the extent the law permits, you agree to defend, indemnify and hold harmless Aavitech and its affiliates, and its and their directors, officers, members, employees and agents, against all claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or relating to: (a) Your Content; (b) your use or misuse of the App; (c) your breach of these Terms; or (d) your violation of any law or of anyone's rights, including recording or photographing people without the consent the law requires.

We may take over the exclusive defense and control of any matter you must indemnify us for. If we do, you agree to cooperate with our defense.

19. Termination

These Terms stay in effect until they are terminated. You can terminate them at any time by uninstalling the App and deleting every copy you have. Your license ends automatically, without notice, if you fail to comply with these Terms. We may also suspend or end your license if we reasonably believe you have breached these Terms, or if the law requires it.

When these Terms end, you must stop using the App and delete all copies of it. Back up Your Content first: uninstalling the App deletes it from your device.

Sections 5, 6, 13, 14 and 16 to 22, and any other provisions that by their nature should continue, survive termination.

20. Governing law & dispute resolution

In short: Indian law applies. We will first try to resolve any disagreement with you directly, and if that fails, through arbitration seated in Ahmedabad.

20.1 Governing law. These Terms, and any dispute or claim arising out of or in connection with them or the App (including non-contractual disputes), are governed by the laws of the Republic of India, without regard to its conflict-of-laws rules.

20.2 Talk to us first. Before starting any formal proceedings, you agree to email us at [email protected] with a description of the dispute, and to give us 30 days to try to resolve it informally.

20.3 Arbitration. Any dispute that is not resolved informally will be referred to, and finally resolved by, arbitration under the Arbitration and Conciliation Act, 1996. There will be a sole arbitrator, appointed by agreement of the parties or, if they cannot agree within 30 days, as that Act provides. The seat and venue of arbitration is Ahmedabad, Gujarat, India. The arbitration will be conducted in English, and the award will be final and binding.

20.4 Courts. Subject to Section 20.3, the courts at Ahmedabad, Gujarat, India have exclusive jurisdiction over any matter arising from these Terms, including applications for interim relief and for enforcement of an arbitral award. Either party may also ask any competent court for urgent injunctive relief to protect its intellectual property.

20.5 Individual claims. To the extent the law permits, disputes will be resolved individually, and not as part of a class, consolidated or representative action.

20.6 Consumer rights. If you are a consumer and the mandatory laws of the country where you live give you the right to rely on local law or to bring proceedings in your local courts, nothing in this Section takes those rights away.

21. App Store & Google Play terms

21.1 If you got the App from Apple's App Store, the following terms also apply, and they prevail if they conflict with anything else in these Terms: these Terms are between you and Aavitech only, not Apple Inc.; Aavitech, not Apple, is solely responsible for the App and its content, its maintenance and support, any product warranty (Apple will refund the purchase price if the App fails to conform to warranty, but has no other warranty obligation), and any product or intellectual-property claims; your license is limited to using the App on Apple-branded products you own or control; you confirm you are not located in an embargoed country or on a US Government prohibited-party list; send any questions or claims to Aavitech LLC, Ahmedabad, Gujarat, India, at [email protected]; and Apple and its subsidiaries are third-party beneficiaries of these Terms, entitled to enforce them against you.

21.2 If you got the App from Google Play, these Terms are between you and Aavitech only, not Google LLC. The Google Play Terms of Service govern your use of Google Play, and Google is not responsible for the App or its content.

22. General provisions

Entire agreement: these Terms and the Privacy Policy are the entire agreement between you and Aavitech about the App, replacing any earlier agreements on the same subject.

Severability: if any provision is found invalid or unenforceable, it will be limited or removed only as far as necessary, and the rest of these Terms stays in full effect.

No waiver: if we do not enforce a provision, or delay enforcing it, we do not waive our right to enforce it later.

Assignment: you may not assign or transfer these Terms without our written consent. We may assign them, for example to an affiliate or as part of a merger, acquisition or sale of assets.

Force majeure: we are not liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, epidemics, war, civil unrest, government action, and failures of power or networks.

Notices: we may give you notice in the App, on this page, or by email. You may give us notice by email to [email protected].

Relationship: these Terms do not create any agency, partnership, joint venture or employment relationship.

Language: the English version of these Terms is the one that controls. Any translation is provided for convenience only.

Interpretation: headings and "In short" summaries are for convenience only and have no legal effect. "Including" means "including without limitation".

23. Changes to these Terms

We may revise these Terms from time to time. We will post the updated version here with a new version number and effective date. If a change is material, we will give reasonable notice in advance, for example in the App or in the release notes. Changes do not apply retroactively.

If you keep using the App after revised Terms take effect, you agree to them. If you do not agree, stop using the App and uninstall it.

24. Contact

If you have questions about these Terms, or need to send us a legal notice, contact us.

Developer & Publisher: Aavitech LLC
Email: [email protected]
Location: Ahmedabad, Gujarat, India
Governing law: Republic of India
Jurisdiction & seat: Ahmedabad, Gujarat